Our Services

Our unmatched services make the implementation of your campaign strategy easy!

Managed Services

Our mViva Suite is based on Big Data technology and is tuned to deliver optimum performance, high availability, and accessible scaling with increased load. Our dedicated team of experts leverages their deep understanding of different technologies and their proficiency in knowledge management to help you achieve success.

Our end-to-end managed services include:

Business Consulting- Agile CVM Process Framework

Agile and highly interactive process. Business Consulting team will be in place during implementation phase and ready with campaigns for Go Live. The process continued throughout the engagement period.

Specialised consultants will be intimately engaged in this process to ensure high quality and excellent results.

Business Operations – Improve Efficiency & Maximize Profits

IT Operations – Comprehensive coverage

Problem & incident management
License management
SLA management
Performance monitoring and audit
Service desk
Manintainence services
Capacity Planning
Production roll out
24*7*365 Support
Day to Day operations
Upgrade
Support services
System adminstration
Change management
Bug Fixing
Knowledge management
Nw/Bandwidth management
Infrastructure management

Business Consulting Services

Our holistic consultation services cover everything from planning and implementation to the analysis of results and everything in between, of course.

Here is how a typical custom model is built in mViva:

We also provide analytical reports on all custom models that we build for our customers for future tweaks and changes in their custom models.

Understanding the Requirement of the User

Data Acquisition

Analysis to Identify Patterns and Indices

Model Training

Modeling and Analytics

mViva users get the option of building custom models for their campaigns and strategies. These are some of our sought-after custom models:

Churn Detection

Top-up Prediction

Up-sell Propensity

Usage Predictions

Product Support

Leave it all to us, and we leave you with peace of mind. We provide 24/7 support for all our products and solutions at all levels with round-the-clock monitoring on possible workarounds and code-fixing.

Go to Top