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| ROLE TITLE | Senior Support Engineer (L2 Support) |
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| RESPONSIBILITIES /TASKS | 1. Installation of product/solution and its dependencies on servers 2. Following up with customer points of contact for various aspects. 3. Integration of product with various external entities and readiness of the solution. 4. End to end system testing before handing over system to customer for user acceptance testing. 5. Driving the UAT with end customer(s) from support perspective 6. Launch and post-go live management of the product, including Monitoring and automation of various jobs |
| SKILLS | 1. Very good knowledge on Unix and Shell scripting 2. 3 to 6 years of experience with Telecom BSS/OSS solution in prior with at least two customers with/without onsite presence. 3. Good knowledge on RDBMS concepts and Oracle Queries 4. Preferred knowledge on Hadoop/HBase/PostGreSQL 5. Extensive experience of systems development including involvement in all major stages of software development projects. 2. Good Knowledge and appreciation of systems development lifecycles and methodologies. 3. Well established communication, presentation, motivational and inter-personal skills associated with person-management abilities. 5. Thorough understanding, appreciation and analysis of the issues underlying systems development. 6. Experience of the technical aspects of the relevant technologies, software and hardware, to be employed. 7. Prior experience in Telecom sources ETL tool experience is preferred. |
Openings for Engineer/Senior Engineer- L2 Support(Telecom,CVM). Interested? please send your resume to veena.j@pelatro.com. ROLE TITLE Senior Support Engineer (L2 Support) Work Experience 2 to 6 years...
| ROLE TITLE | Support Lead |
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| SKILLS | 1. Very knowledge on Unix and Shell scripting 2. 7–10 year experience with Telecom BSS/OSS solution on L2/L3 or Implementation on lead roles. 3. Good understanding of RDBMS concepts. 4. Preferred knowledge on Hadoop/HBase/PostGreSQL 5. Extensive experience of systems development including involvement in all major stages of software development projects. 6. Good Knowledge and appreciation of systems development lifecycles and methodologies. 7. Well established communication, presentation, motivational and inter-personal skills associated with person-management abilities. 8. Thorough understanding, appreciation and analysis of the issues underlying systems development. 9. Experience of the technical aspects of the relevant technologies, software and hardware, to be employed. 10. Experience in managing a team of size 5-10 members. 11. Candidate needs to have exposure to microservices based architecture |
Openings for Support Lead(CVM,Telecom). ROLE TITLE Support Lead OBJECTIVES of ROLE Prime responsibility of leading L1/L2 support team Accountability on direct customer experience. RESPONSIBILITIES /TA...
