Challenges Faced By Telecom Companies in Customer Experience

5 Biggest Challenges Telecom Companies Face When Customer Experience Is A Priority

For decades, telecom companies have easily survived with their simple business model, where their major challenge was building the biggest network. As long as the network worked, this business model worked really well. With technology that has changed over the years, so have the challenges for telecom companies where a simple “Can you hear me …

Telecom and IoT

Why Telecom needs to gear up in the fast expanding IoT Ecosystem

The IoT landscape is growing bigger with each passing day. Smart thermostats, interactive fitness trackers, intelligent home appliances and driverless cars no longer belong in the world of fiction, but are being used by people around the world every day. Research by Gartner, estimates that the number of connected things that will be in use …